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PRIVACY POLICY

Last updated: 2 September 2026

At WIEBEN DESIGN A/S, we take the protection of personal data seriously. This Privacy Policy explains what information we collect, how we use it, and what rights you have when you visit our website or contact us.

1. Data Controller

WIEBEN DESIGN A/S is the data controller responsible for the processing of personal data collected through the website and in connection with inquiries made to the company.

WIEBEN DESIGN A/S
Porsborgparken 8 B
9530 Støvring
Denmark

Company registration number (CVR): 20099607

Phone: +45 70 23 11 11
Email: WD@wiebendesign.dk
Website: https://wiebendesign.dk

2. What Personal Data Do We Collect?

We only collect personal data when it is relevant to the enquiry, service or solution you request.

When you contact us through the contact form, we may collect the following information:

When you use the website, we may also collect technical information and usage data if you have consented to analytics cookies and similar technologies. This may include:

If you become a customer, we may also process information necessary for a quotation, agreement, project or ongoing business relationship. This may include contact details, company information, project information, billing information and relevant correspondence.

Regardless of your cookie preferences, necessary technical information such as your IP address, the time of the request, the requested URL and server logs may be processed when required to deliver and protect the website.

3. Purposes of Processing

We process personal data for the following purposes:

4. Legal Basis for Processing

When you submit a general enquiry through the contact form, by email or by telephone, we process your information based on our legitimate interest in responding to enquiries, communicating with potential customers and operating our business, in accordance with Article 6(1)(f) of the GDPR.

If your enquiry concerns a potential agreement to which you will personally be a party, the processing may also be necessary to take steps at your request before entering into a contract, in accordance with Article 6(1)(b).

When we process information in connection with a quotation, project or customer relationship, we do so either to perform a contract or based on our legitimate interest in managing the business relationship and communicating with the customer’s representatives.

When we retain information that we are legally required to keep, such as accounting and invoice records, the processing is based on a legal obligation in accordance with Article 6(1)(c).

When we use Google Analytics 4 and Microsoft Clarity for website analytics, the processing is based on your consent in accordance with Article 6(1)(a).

Necessary technical information and server logs are processed based on our legitimate interest in operating, securing and protecting the website, in accordance with Article 6(1)(f) of the GDPR.

5. Contact Form

When you use the contact form, we use your information to process and respond to your enquiry.

The information is stored in the website’s administration system through Elementor Submissions and is also sent to our email. Access is limited to relevant employees and service providers with a legitimate need to access the information.

Information stored in Elementor Submissions is deleted no later than 12 months after it is received. Copies in our email system are retained for as long as necessary to respond to the enquiry and follow up on the conversation you have initiated. If the enquiry leads to a quotation, project or customer relationship, the information may form part of the relevant customer and project documentation.

Please do not submit sensitive personal data through the contact form.

6. Cookies, Analytics, and Google Tools

The website uses cookies and similar technologies for technical operation, language selection, cookie preferences, analytics and statistical purposes.

We use Google Analytics 4 through Google Site Kit to measure visits, page views and general use of the website. Microsoft Clarity is used to analyse interactions through features such as heatmaps and session recordings.

Google Search Console provides us with general information about how the website appears and is found in Google’s search results.

Google Analytics 4 and Microsoft Clarity are only activated if you have consented to analytics cookies. You can change or withdraw your consent at any time through the website’s cookie settings.

You can find more information about the individual cookies, their purposes and their lifespans in our Cookie Policy.

7. Who Do We Share Personal Data With?

We do not sell your personal data to third parties.

We may disclose personal data to service providers that help us operate the website, process enquiries and deliver our services. These may include:

Where required, we enter into data processing agreements with service providers that process personal data on our behalf.

8. Transfers Outside the EU/EEA

Some of our service providers, including Google and Microsoft, may process or provide access to personal data from countries outside the EU/EEA, including the United States.

Such transfers only take place on a valid legal basis. This may include an adequacy decision from the European Commission, the EU–U.S. Data Privacy Framework, or the European Commission’s Standard Contractual Clauses supplemented by appropriate safeguards.

You can contact us if you would like further information about the legal basis for international transfers and the safeguards applied.

9. How Long Do We Retain Personal Data?

We retain personal data for as long as necessary for the purpose for which it was collected.

Enquiries stored in Elementor Submissions are deleted no later than 12 months after they are received.

Enquiries and correspondence in our email system are retained for as long as necessary to respond to the enquiry, follow up on the conversation, or document a potential quotation, project or customer relationship.

If an enquiry leads to a customer or project relationship, the information may be retained for as long as necessary for the business relationship and subsequent documentation.

Information that we are legally required to retain, such as accounting and invoice records, is kept for the period required by applicable law.

Information collected through analytics tools is retained in accordance with the settings and retention periods that apply to the individual services. The lifespan of individual cookies is described in our Cookie Policy.

Technical server logs are only retained for as long as necessary for the operation and security of the website and in accordance with the hosting provider’s retention procedures.

10. Your Rights

You have a number of rights under applicable data protection law.

These include the right to:

If you wish to exercise any of these rights, please contact us at:

WD@wiebendesign.dk

11. Withdrawal of Consent

When processing is based on your consent, you may withdraw that consent at any time.

Withdrawing your consent does not affect the lawfulness of any processing carried out before the consent was withdrawn.

12. Complaints to the Danish Data Protection Agency

If you are dissatisfied with how we process your personal data or have any questions, you are welcome to contact us:

Email: WD@wiebendesign.dk
Phone: +45 70 23 11 11

You also have the right to lodge a complaint with the Danish Data Protection Agency:

The Danish Data Protection Agency
Carl Jacobsens Vej 35
2500 Valby
Denmark
www.datatilsynet.dk

13. Security

We work to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.

We use appropriate technical and organizational security measures, including access restrictions, standard IT security practices, and secure systems for operating the website.

14. Changes to This Privacy Policy

We may update this Privacy Policy if there are changes to how we process personal data, the systems we use, or applicable law.

The latest version will always be available on the website.